Hikvision Web Plugin Mac Not Working

Hikvision Live View Plugin

Many users want to view their Hikvision cameras or access the DVR/NVR using the Safari browser on a Mac. What plugin to install on Safari? How to see a Hikvision camera or NVR using Safari? You can view the cameras on Safari by installing the Mac web plugin for Hikvision.

This is the web plugin for Mac OS. After installation, you will be able to live view most of Hikvision DVR/IPC/Encoder on Safari for Mac. 1 Version: V3.0.6.23 build20180123. On September 2, 2015, Hikvision acknowledged Google had discontinued support for NPAPI on Chome version 45 and higher. Hikvision’s solution was to use alternate, not-as-secure browsers. They further committed to produce updated firmware. Years later, Hikvision has yet to address this issue with a firmware release.

In this step-by-step guide, we will show how to access a Hikvision device (IP camera, NVR, DVR) using Safari. You’ll be able to see the live feed, playback, modify the settings, etc. For other browsers, read the instructions about viewing the cameras on Google Chrome or Firefox.

Hikvision Browser Plugin Not Working

How to access a Hikvision device on Safari?

In order to view the Hikvision cameras or NVR/DVR using Safari on a Mac computer, you need to install the Hikvision web plugin made to work on a Mac computer.

Hikvision Safari Plugin

Step 1. Install the Hikvision web plugin for Mac. Download it from the Hikvision website or from this google drive link. This plugin supports Mac OS 10.8 or later version. Please close the web browsers while you are installing the plugin.

Step 2. Open up the Safari browser. Type your NVR’s IP address into the address bar. For our example, since we are connected to the same network, we will use our NVR’s local IP address: http://92.168.1.33.

If you’re using an HTTP port other than 80, you need to type at the end of the address. For example, if your HTTP port is 82 then you have to type: http://192.168.1.33:82. Log in using your username and password.
Step 3. You should be able to see the live view of your cameras and the rest of the settings.

If it still doesn’t work, try the following:

Make sure the iOS of the Mac laptop is updated to the latest version. Check it out and the Preference section.
Update the Safari to the latest releases. A few versions of older Safari may exhibit problems with the plug-in.
Lastly, in a few cases (not so often though) you need to update the firmware on the Hikvsion recorder (or camera). Some units run on buggy firmware and may not show the picture on Safari.

If still no luck, contact Hikvision USA or the seller/dealer from where you purchased the product.

Disclosure:Some of the links in this post are Amazon affiliate links. This means if you click on the link and purchase any item, we will receive an affiliate commission at no extra cost to you. Thanks for your support!

With the new release of ESR 52 for Firefox, they have dropped support for NPAPI plugins. There is a way to work around this issue to fix your Live View plugin on Firefox. Please follow these steps below:

Step 1:

Open a new tab in Firefox and enter the following text in the address bar:

about:config

Confirm that you will be careful if a warning message appears for you.

Step 2:

Right click and Create a new Boolean option and name it plugin.load_flash_only.

Step 3:

Set the plugin.load_flash_only option to false.

Step 4:

Hikvision Plugin Download

Restart Firefox. After restarting Firefox, go back to your Live View and the plug in should work normally.